Mina Plastic Surgery is an incorporated legal entity in Seoul South Korea. Under Korean law, a medical hospital must be owned by the practicing doctor(s) and Dr. Jeonho Cha is the clinics founder and 100 % stock holder. Mina Plastic Surgery is authorized to take part in business activities covering: cosmetic surgery, plastic surgery, general medicine, skin care and consulting and services. Mina Plastic Surgery is fully licensed by all plastic surgery authorities and the government in Korea as well as being fully insured. Mina Plastic Surgery also has a medical tourism certificate and is legally allowed to take international patients. Without this special license it is illegal for a plastic surgery to take on international patients.
Payment for all procedures must be done before treatment starts. Mina Plastic Surgery accepts: cash, bank transfer and credit card payments. If you are visiting us from outside Korea, please ensure your credit card company knows you will use it in Korea and have the appropriate limit set to cover your procedure fees. To ensure a surgery date, you will need to pay a deposit. Otherwise, your surgery date will not be booked. Consultations are provided free of charge.
No refund will be made once the surgery has begun. Deposits paid are classified as non-refundable as those deposits are used to fix a schedule for your surgery.
Partial deposit refund policy:
72 + hours notice before surgery - 90% refund
48-72 hours notice before surgery - 50% refund
24-48 hours notice before surgery - 20% refund
0-24 hours notice before surgery or partial or full refund request after the start of surgery - 0% refund
All cancellations must have writen notice associated with them. The amount of the refund made for the deposit follows the refund policy stated above. No refunds are possible after the surgery has started.
This policy is in compliance with the 2014-4 Korea Consumer Agency, legislation and under Korean Law and this policy will be followed.